Velmora World Journeys
Pandrathan, Lasjan, Srinagar, Jammu & Kashmir, India – 190001
Email: info@velmoraworldjourneys.com
Phone: +91 60050 82196

Effective Date: [Insert Date]

1. Introduction

Velmora World Journeys (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, website, or communicate with us.

2. Information We Collect

Personal Information

We may collect the following information:

• Full name
• Email address
• Phone number
• Postal address
• Passport details (when required for travel services)
• Payment and billing information
• Travel preferences and requirements

Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of access
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Process travel bookings and reservations
• Provide customer support
• Communicate booking updates and travel information
• Process payments and refunds
• Improve our services and website
• Send promotional offers and marketing communications (with your consent)
• Comply with legal obligations

4. Sharing of Information

We may share your information with:

• Airlines, hotels, transport providers, and tour operators
• Visa processing agencies and government authorities where required
• Payment processors and financial institutions
• Legal authorities when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration. However, no method of online transmission or storage is completely secure.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve services. You may choose to disable cookies through your browser settings.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw consent for marketing communications
• Request information about how your data is processed

To exercise these rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Velmora World Journeys
Pandrathan, Lasjan, Srinagar, Jammu & Kashmir, India – 190001
Email: info@velmoraworldjourneys.com
Phone: +91 60050 82196